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Trusted Relationships: your highest return asset
A Booz Allen Hamilton survey, conducted with Northwestern University’s Kellogg School of Management [in 2001] provides persuasive evidence that companies investing in “relational assets” (defined as the firm’s network of relationships with its customers and suppliers, alliance partners, and employees) outperform others financially. No matter the context, trust-based, mutually satisfying long-term relationships between people have enormous value.
Well, the survey confirms the anecdotal evidence; virtually anyone in business person knows the value of relationships. The real challenge is to know:
What is the value exactly?
Is it increasing or diminishing?
How do we increase it?
Enterprise is a management framework that answers those questions. It enables you to:
Related Vision delivers training, advice and tools that enable you to grow, measure and manage your Relationship Capital.